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To Order |
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It’s easy to order with us as following steps
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| Step 1 |
Select LOGIN, or REGISTER if you haven’t registered with us yet. |
| Step 2 |
Select the product and its subcategories (Rings, Earrings, Necklaces, etc.) which appear at the left-hand side of the screen. |
| Step 3 |
Choose the items that you are interested, and click DETAILS. |
| Step 4 |
Fill out the quantity you’d like to order (Minimum is 30 pieces per design), and click ADD to CART (For the Rings order, you also have to fill out the quantity for the size you’d like to order). |
| Step 5 |
Click BACK to view/ select more products, and do the same as step 3 and 4 to add your order. |
| Step 6 |
Once you are already finished ordering, click MY CART to check out. |
| Step 7 |
Check your order, here you can change your quantity, delete or keep it. |
| Step 8 |
Click SUBMIT to complete your order. Then you will find your order confirmation number and the total price. |
| Step 9 |
We will send the pro-forma invoice, also with the payment details for 30% deposit to you within two business days. |
Your order has been completed, we will receive your order and will contact with you by e-mail as soon as possible. If you don’t get the confirmation from us within 48 hours, please e-mail to sales@hengandsons.com |
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Orders Quantity |
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Quantity: |
Minimum 30 pieces/ pairs per design
At least 10 pieces per size (Ring/ Stone) |
| Amount: |
Minimum US$ 1,000 for each order |
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Prices |
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All prices are in US Dollar US$, net FOB: Bangkok, Thailand. |
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All prices quoted are per piece. |
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All prices and weights are approximate and may fluctuate within a minimum percentage. All other prices are priced competitively by factoring in cost of materials and labor. |
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We reserve the right to correct any errors found in our Web site price list, or invoice. |
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Payment Terms |
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We request a 30% deposit to be transferred into our bank account after the order is confirmed; the remaining balance is required before the order is shipped. |
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Payment will be made by wire transfer to our bank account. |
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Customer is responsible for all the bank transaction fees. |
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Please mention your order number with any payment. This helps us to relate your payment with your open orders. |
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After transfer payment, please fax the bank transaction receipt to us after making the transfer. |
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Full payment is required before we ship your order. |
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Production Period |
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Approximately 6-8 weeks after we received confirmation from customer and deposit into our bank account. |
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Shipping and Insurance |
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Since the price quoted is net FOB: Bangkok, therefore the buyer is responsible for shipping and insurance cost. For your convenience, we will include the adding fees in the invoice. |
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The price of shipping and insurance will show in the pro-forma invoice before products are shipped. |
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Shipment will be made by UPS. |
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Normal delivery time is 3-5 days. |
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Return Policy |
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Merchandises will be replaced or repaired by Heng and Sons only when the items are flawed during production by our side. |
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Please contact us of defective products within 7 days of receiving an order. |
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Shipping and Insurance fees are non-refundable. |
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Heng and Sons Co., Ltd.
27th Floor 160/665-669 ITF Silom Palace Building, Silom Road, Bangkok 10500 Thailand
Tel: (66) 2634 0441-2, (66) 2267 3830 Fax: (66) 2236 8098 E-mail: sales@hengandsons.com |
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